Depositing FIAT Currency
Step 1: Navigate to the Deposit Page
Click on Avatar (profile) > Wallet > Deposit
Step 2: Select FIAT and a Deposit Method
Click on the Fiat tab.
Ensure your currency is correct.
Select a deposit method.
Tip: Select the recommended methods for seamless deposits.
Step 3: Enter the Amount and Click Deposit
Enter the desired deposit amount
Click Deposit
Step 4: Proceed with the payment
Once you've clicked "Deposit", a pop up window will prompt you to pay.
Please make a payment within the allocated time.
You may make a payment by clicking on the given payment methods, or using manual transfer.
Always ensure all the information entered and submitted is accurate and correct. Failure to do so may result in your deposit being unsuccessful.
Step 5: Check/Obtain your Deposit Order ID
In wallet, select "Transaction" and click on the created deposit order.
A pop up window will display your order details such as Status, Order ID and created time.
Withdrawing FIAT Currency
Withdrawals are relatively straightforward. You can withdraw funds through the available channels. However, please note that since banking is involved, withdrawals can take anywhere between 5 minutes to a few days, depending on your bank.
Tip: Delays can occur while performing FIAT deposits/withdrawals due to failed transactions. If you're looking for seamless and instant transactions, opt for CRYPTO. All transactions in crypto are instant on the platform, with few exceptions.
Fiat-to-USDT Conversion Function
Feature Introduction:
To mitigate the impact of fiat withdrawal fees and enhance transaction efficiency, the platform has introduced a Fiat-to-USDT conversion function.
This feature aims to speed up withdrawals and offer a smoother user experience.
This feature is only available for selected currencies. If it's eligible, you will be able to access the page.
How to Access:
You can access this function by navigating to Wallet > Withdraw > Fiat tab, then toggling to Convert to Cryptocurrency.
After choosing the network for receiving USDT, input your conversion amount and confirm the transaction.
If you do not have a crypto address, the platform provides guidance on creating a crypto wallet and obtaining a deposit address.
Please note that a SWAP fee will be involved when converting Fiat to USDT.
The swap fee is set according to current fluctuating market trends and cannot be altered.
Eligibility Restrictions
To use the withdrawal-Fiat to USDT function, you must be a VIP user of level 56 or higher.
You may also be prompted to complete:
Complete the basic KYC verification.
Verify both phone number and email address.